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Assistant to TCA Supplier Relationship Manager

London, England

Tracoin is part of The Travel Corporation providing services to Trafalgar, Insight Vacations, Luxury Gold, Uniworld, Contiki, U River Cruises, Costsaver, Brendan Vacations and The Travel Corporation Asia.


Find out more on the Travel Corporation website >

Assistant to TCA Supplier Relationship Manager 

The Role

The SRM Assistant will be working closely with one or more Supplier Relationship Managers and provide administrational support throughout the entire contracting process as well as creating and developing strong relationships with suppliers in the EMEA region and with internal clients.

Duties and Responsibilities

  • Manage the administrational side of the contracting process
  • Create and maintain a database of contractual documents
  • Create Allotment services in the in-house system when required
  • Load contracts in our in-house system
  • Create allotment space into systems and update when required
  • Liaise with suppliers and internal departments
  • Foster a positive and professional relationship with supplier partners
  • Update suppliers with operational, financial or contracting requirements
  • To search availability and negotiate rates, terms and conditions for groups when necessary
  • To deliver within deadlines
  • To be able to prioritise workload
  • To be accurate in all processes
  • To communicate clearly at all levels of responsibility to make sure that information is received and properly understood
  • To maintain an environment which supports the spirit of teamwork and where team members are committed , loyal and take pride in working for the company
  • Any other task dictated by business needs

Experience and Skills

  • Fluency in English written and spoken
  • Experience of general administration
  • Strong organisational skills, planning and good time management
  • Excellent attention to detail
  • Strong customer service skills
  • Good negotiation skills
  • Good working knowledge of Microsoft Office (Word, Excel & Outlook)
  • Flexible and adaptable
  • Ability to cope well under pressure
  • Self-motivated, positive, confident, approachable and results driven
  • Other European language highly desirable