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Junior Supplier Relationship Manager

London, England


Tracoin are looking to recruit an enthusiastic Junior Supplier Relationship Manager based in London. The successful candidate will be working closely with the Senior Supplier Relationship Manager of UK and will be responsible for handling key administrative tasks, assisting in loading contracts securing space and negotiating the best possible hotel rates and conditions for the TTC group business within the EMEA region as well as completing all aspects of supplier contracting of specific brands and areas. The Junior SRM will have to ensure that the hotels sourced are of the required quality, standard and location to satisfy the specific demands of each brand, as well as maintaining strong relationships with hotel suppliers and internal clients. 

Key Responsibilities

  • Be able to manage multiple suppliers simultaneously, either remotely or in situ, attend Trade shows and supplier functions while ensuring that all contracts are finished within deadlines and meeting the required expectations.
  • Understand and manage our clients’ specific contracting briefs/guidelines.
  • When necessary, analyse allotment requirements and create the space accordingly into systems, as well as update when required.
  • Keep abreast of market trends in your area and have strong commercial awareness; currency fluctuations, economic and political situations that may affect business. Awareness of future fair periods or events that may affect the destination and product delivery. Hotel openings/closing which affect market capacity.
  • Understand your assigned contracting region, understand your supplier landscape and the competitive landscape by researching and inspecting all applicable hotels, keeping up to date with product, quality and service standards at contracted hotels, hotels used by competitors and possible new hotels or locations, strong competitor awareness.
  • Work closely with internal departments to keep current with any hotel quality issues.
  • Foster positive and professional relationships with supplier partners
  • Ensure that all relevant departments are kept up to date clearly and concisely, with the current hotel situation in your areas of responsibility.
  • Organise Business Trips and then provide individual reports to the line manager with the outcome.
  • Answer promptly and efficiently any queries from internal departments regarding contracted hotels.
  • Maintain an environment which supports the spirit of teamwork and where team members are committed, loyal and take pride in working for the company.
  • Load contracts in our in-house system and to update the company’s databases and contracting files.
  • Update suppliers with operational, financial or contracting requirements
  • Search availability and negotiate rates, terms and conditions for groups within brand requirement and when necessary.


  • Strong negotiation, communication and relationship building skills.
  • Strong organisational and administration skills, planning and good time management.
  • Ability to prioritize workload, multitask and work under pressure while respecting deadlines.
  • Ability to understand the need to meet agreed targets and deadlines whilst remaining positive, confident, and approachable.
  • Good working knowledge of Airtable
  • To communicate clearly at all levels of responsibility to make sure that information is received and properly understood.
  • Proven track record of negotiating and implementing contracts with multiple suppliers both independent hotels and chain agreements. 
  • Fluency in English - Any additional European language is an advantage